By appointment only!

Privacy Policy

The protection of your personal data is of particular importance to us.
We process your data exclusively on the basis of the applicable legal provisions
(General Data Protection Regulation – GDPR and the Austrian Data Protection Act).
This privacy policy informs you about the most important aspects of data processing on this website.

1. Controller
Dr. Denia Feel Alive GmbH
Herrengasse 6–8/2/9
1010 Vienna
Austria
Email: [email protected]
Phone: +43 1 2958989

2. Purposes of Processing and Legal Bases
Personal data is processed exclusively for the following purposes:

  • provision, operation and security of this website
  • processing inquiries submitted via contact forms or email
  • communication with interested parties and business partners
  • compliance with legal obligations

Processing is carried out on the basis of Art. 6(1)(b) GDPR
(pre-contractual measures), Art. 6(1)(c) GDPR (legal obligation)
and Art. 6(1)(f) GDPR (legitimate interest in a secure and functional website).

No medical services are offered via this website and
no health data within the meaning of Art. 9 GDPR is processed.

3. Categories of Personal Data
The following categories of personal data may be processed when using this website:

  • name
  • email address
  • telephone number
  • IP address (anonymized or shortened)
  • technical usage data

Providing personal data is voluntary.
However, failure to provide certain data may result in inquiries not being processed.

4. Data Security
We implement appropriate technical and organizational measures to protect personal data
against unauthorized access, loss, misuse or manipulation.
Nevertheless, data transmission over the internet may have security vulnerabilities.
Complete protection cannot be guaranteed.

5. Transfer of Personal Data
Personal data is only transferred to third parties if this is necessary, in particular to:

  • IT and hosting service providers
  • professional advisors (e.g. tax consultants, legal advisors)
  • public authorities, where legally required

Data is not transferred to third countries outside the EU unless this is technically required
and carried out in compliance with the GDPR.

6. Website Use / Server Log Files
When visiting this website, the hosting provider automatically collects so-called server log files
for technical and security purposes:

  • browser type and version
  • operating system
  • referrer URL
  • hostname of the accessing device
  • date and time of access
  • IP address (anonymized)

This data is stored for a maximum period of 3 months
and is not combined with other data sources.

7. Contact Forms and Email Communication
If you contact us via a contact form (Contact Form 7) or by email,
the data you provide will be stored for the purpose of processing your inquiry
and possible follow-up questions.
Such data will be retained for a maximum period of 3 years,
unless statutory retention obligations apply.

8. Cookies and Consent Management
This website uses only technically necessary cookies.
Cookie consent and preference management is handled via Real Cookie Banner.
You may change or revoke your consent at any time via the cookie settings.

9. Technologies and Plugins Used
This website is operated using WordPress and makes use of the following plugins:

  • Oxygen Builder
  • Contact Form 7
  • Polylang
  • Real Cookie Banner
  • WP-Optimize – Clean, Compress, Cache
  • Yoast SEO

These plugins do not perform independent tracking or profiling of users.

10. Storage Period
Personal data is stored only for as long as necessary for the respective processing purpose
or as required by statutory retention obligations.

11. Your Rights
You have the right to:

  • access your personal data
  • rectification
  • erasure
  • restriction of processing
  • data portability
  • withdraw consent at any time
  • object to processing

If you believe that the processing of your personal data violates data protection law,
you have the right to lodge a complaint with the Austrian Data Protection Authority.

12. Changes to This Privacy Policy
We reserve the right to amend this privacy policy as necessary.
The version published on this website shall always apply.

Last updated: December 2025

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